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Featured Article:
What Would Mother Do?Applying Childhood Lessons
to Timber Security
Issue: January 2011
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About Us
With
over 23 years' experience in the forest products
industry, Dendro Resource Management , Inc. (DRM)
is a leader in timber audit services. DRM
is committed to supporting the integrity of the
forest industry by providing independent
analysis and recommendations regarding internal
controls as well as actively detecting and
documenting theft and fraud incidents.
Customer programs can be tailored with your
Company's needs in mind. With DRM you are
guaranteed independence and confidentiality.
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Best
wishes as we start another new year
together.
It
seems there are many indicators that
this economic downturn is finally
turning around. Perhaps it's time
to begin planning for a brighter 2011.
One caution to keep in mind is that as
things get into gear and we get busy
with 2011, that busy-ness can take away
our focus on security issues. Make
it a resolution this year to set one
goal that will move you a step forward
to protect your company's assets
and strengthen your timber security
plans.
This
month we have a guest writer. Rex
Woodson, Corporate Security Manager with Weyerhaeuser in Arkansas.
For the 30 years preceding his
current position, he was a Special
Agent with the National Park Service and
US Forest Service. He is a good
friend and colleague and his
straight-forward approach to timber
security has been an inspiration to me
and to many who know and have worked
with him. I think you'll find his
perspective refreshing and
memorable. Thanks Rex!
Sincerely,
Aaron
Gilland
DRM,
Inc.
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What Would Mother Do?
Applying
Childhood Lessons to Timber Security
by
Rex Woodson, Security Manager,
Weyerhaeuser, Inc.
I
wasn't always a model kid growing up.
There was nothing criminal about my
escapades, but I was notorious for
sneaking off and then lying about my
whereabouts to my mother so she didn't
know what I was doing, who I was with or
where I had gone. My mother was
pretty good at catching me though.
I still don't know how she knew it was
me that carved my name into a dining
room chair. Punishments were
designed and delivered to keep my baser
nature in check. I have to say, they
worked ... for the most part.
Because
I was basically a good kid, that alone
built my self-confidence and helped me
think I was bulletproof
from Mom's watchful eye. So, on
occasion, I'd be lured to the adventure
of skipping school for a fishing trip
with my buddies, confident she would
trust my lie. One day, I gave in.
The fishing was good, in spite of my
occasional visions of mom walking up
behind me to ask if I was having any
luck. She didn't show up.
However, a few days later one of my
fishing co-conspirators spilled his guts
and I was roasted and toasted.
Mother suspected something was awry, but
decided to gather some facts before
taking action. Mothers are clever
like that.
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So
What does this have to do with Timber
Security?
I'll
explain with a real-life scenario.
"Sawmill
A and B" both receive anonymous
phone calls claiming that ABC Logging
Company is 'zone jumping"
(claiming wood came from 100 miles away
instead of the actual 20 miles to get
paid the higher per ton rates).
The caller says this practice has been
going on for years and has cost the
mills a substantial amount of money.
Because
the caller has not identified himself
and did not provide any specific
evidence to prove the allegation,
"Sawmill A" chooses to
confront ABC Logging directly. ABC
Logging denies the accusation and claims
that the caller was probably a
disgruntled former employee wanting to
harm ABC Loggings' reputation.
"Sawmill A"
cautions ABC Logging but continues to do
business with them.
"Sawmill
B" takes a different approach.
They decide to covertly follow a few ABC
Logging trucks and utilize hidden
woodland cameras to see if there is any
truth to the caller's allegations.
After a couple of weeks they
confront ABC Logging with some damaging
evidence confirming the callers'
information. Sawmill B takes legal
action and terminates their business
arrangement with ABC Logging.
Lesson
#1- Investigate before you confront.
As a boy I would easily crack when
mother confronted me directly with an
issue, but soon I learned to have
excuses ready in hand. Those
excuses fell apart when she had
evidence. By waiting to
confront, you can discover crucial facts
and details that you would be unable to
obtain in any other way. In this
case, Sawmill B not only proved the
allegation was correct, but they also
learned there were others involved
unknown to the anonymous caller.
Sawmill B ended up with a better picture
of what actually was happening.
Furthermore, they were comfortable with
their allegations and were better able
to take actions that were fair to both
ABC Logging and themselves. As
shown here, when you confront first, the
chances of learning the unbiased truth
is reduced. The perpetrators have
an alibi already prepared. ABC
Logging was put on notice and their
improper activities ceased, for the time
being anyway. Gathering any future
untainted information against ABC
Logging was unlikely and they will
probably take their scam to another
company.
Lesson
#2 - Trust but Verify. My
mother loved and trusted me, but she
recognized that I needed to be
"checked on" occasionally.
Sometimes people you trust can
lie, steal and cheat. In
this case, both mills were surprised by
the allegations. They
had worked with ABC Logging for years
and were confident the company played by
the rules. As a
result, neither mill took precautions to
ensure the relationship stayed honest.
One of my favorite law
enforcement/security phrases was coined
by President Ronald Reagan when he was
negotiating with the Russians over
nuclear disarmament. He
said, "Trust but verify."
During my 30+ years of forest
industry law enforcement and security
work, I have worked several cases where
a good, honest person was caught doing
something dishonest. I've
been involved in the indictment or
arrest of school board members,
government officials and ministers for
criminal misdeeds. All
were trusted members of their
communities who became tempted by the
lure of money when they perceived there
was a minimal risk of capture.
Lesson
#3 - Develop some visible elements of
risk for potential violators to think
about. I knew my
mother had advanced investigative
tactics. I'd
experienced them. It
caused some apprehension while fishing
that day, but more importantly kept me
from straying more often. If
the zone jumping fraud had been going on
for some time as the caller suggested,
ABC Logging apparently felt comfortable
with their scheme and thought there was
minimal risk of being caught. Success
makes people brave. To
deter future crime, keep elements of
risk visible for potential violators to
see and think about. In
this particular scenario, conducting
random wood flow audits would have been
a good first step. Notifying
the Logging vendors that you will be
conducting some random audits by
following trucks or using woodland
surveillance cameras elevates the risk
ante. Then follow
through. You don't
necessarily have to apprehend anyone to
make your point. You
can subtly mention that you observed one
of their trucks leaving a logging site
while conducting a wood flow audit or
show a still photo taken from a
woodlands camera while noting an
equipment or safety concern.
Show that you take fraud
seriously.
Lesson
#4 --Taking punitive actions against
violators sends a strong message to
others. Without
the encouragement of my friends, I might
not have gone on the fishing adventure.
My mother's diligence and
involvement included my friends and
catching me impacted them as well.
It created a fear in the entire
group. It sounds
pretty basic, but once you prove a fraud
or other improper behavior you have to
take action. Taking
punitive actions (civil, criminal and/or
administrative) sends a strong message
to the violator, others involved and
even on-lookers that there is a high
penalty for improper behavior.
Anything less is not much of a
deterrent at all. It
changes the whole environment.
In the example above, Sawmill A
probably continued their business
relationship with ABC Logging because
they didn't have enough evidence to
terminate the contract.
It is very likely ABC Logging
will stop for a while but pick up again
later with new methods and/or will
continue their fraud schemes with
another company in the area.
On the other hand, the actions
taken by Sawmill B eliminated further
problems with ABC Logging for themselves
and could also deter any future fraud
attempts with other companies and will
send a strong deterrent message that
will resonate throughout the forest
industry in that area. All
the kids in the neighborhood are
impacted.
Conclusion
In
the end, I have to simply say,
"Thanks, Mom." Thanks
for keeping me on the straight and
narrow and out of any real trouble while
growing up. And
thanks for the timber security lessons
that I still use today.
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